If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 LLHOST Technical Support Department

Hosting services: technical support requests
Working hours: 24/7
Response time: 5-10 min

 LL-IX Technical Support Department

IX services: technical support requests<br>Working hours: 24/7<br>Response time: 5-10 min

 LLHOST Sales Department

Hosting services: sales and legal questions
Working hours: 09:00 - 18:00 UTC+2, Mon-Fri
Response time: 10-45 min

 LL-IX Sales Department

IX services: sales and legal questions
Working hours: 09:00 - 18:00 +2UTC, Mon-Fri
Response time: 10-15 min

 Abuse Department

Abuse requests: spam, ddos, virus, etc
Working hours: 24/7
Response time: 5-10 min